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First 90 Days Opening a BJJ Gym: Complete Timeline Checklist

The first 90 days of opening your BJJ gym are the most critical period for long-term success. This phase determines whether you'll build a thriving community or struggle with cash flow and retention issues. Most new gym owners underestimate the intensity of this period, leading to burnout, financial stress, and missed opportunities to establish a strong foundation.

Key Takeaways

  • Launch successfully with a tested soft launch strategy before your grand opening
  • Acquire 30-50 founding members through strategic pre-sales and free trial conversions
  • Establish gym culture and community from day one to maximise retention
  • Build operational systems that allow you to delegate and avoid burnout
  • Survive financially with proper cash flow management and expense tracking
By GrappleMaps Editorial Team · Updated 4 February 2026

First 90 Days Opening a BJJ Gym: Complete Checklist

Week-by-week actionable tasks for opening your BJJ gym, from pre-launch preparation through stabilisation. Download and track your progress to ensure nothing falls through the cracks.

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Why the First 90 Days Are Critical

The first three months of operating your BJJ gym set the trajectory for your business. During this period, you'll face your steepest learning curve, highest stress levels, and most critical financial challenges. However, it's also when you have the greatest opportunity to build momentum.

Industry data shows that most gyms lose half of their new members within the first six months. The gyms that focus on retention from day one and create strong community bonds during the launch phase see significantly better long-term performance. Your founding members become your advocates, referring friends and leaving positive Google reviews that attract the next wave of members.

This timeline assumes you've already completed the foundational work: securing premises, obtaining insurance, ordering equipment, registering your legal structure, opening a business bank account, and purchasing gym management software. If you haven't completed these prerequisites yet, review our complete guide to opening a BJJ gym first.

The 90-day timeline breaks into five distinct phases, each with specific objectives and tasks. The pre-launch phase (weeks -4 to -1) focuses on setup and preparation. Week 1 is your soft launch with friends, family, and founding members. Weeks 2-4 represent your grand opening month with public launch and rapid growth. Weeks 5-8 shift focus to momentum building through marketing optimisation and retention. Finally, weeks 9-12 emphasise stabilisation, financial review, and sustainable operations.

Prerequisites Before Starting Your 90-Day Timeline

Before beginning this 90-day timeline, ensure you've completed all foundational requirements. Missing any of these can derail your launch and cause costly delays.

  • Premises secured: Lease signed, keys in hand, and at least two weeks until planned soft launch
  • Insurance active: Public liability insurance (minimum £5-10 million cover) through providers like BMABA or Everywhen
  • Equipment ordered and confirmed: Mats, wall padding, changing room facilities, reception desk, cleaning supplies
  • Legal structure registered: Limited company or sole trader registered with Companies House and HMRC
  • Business bank account open: Separate business account for all transactions
  • Gym management software purchased: Member profiles, class scheduling, and billing capabilities (ensure Direct Debit support via GoCardless for UK payment processing)
  • Basic branding complete: Logo, colour scheme, and gym name finalised
  • Website launched: Even a simple one-page site with contact form and class schedule

If any of these items are incomplete, address them before starting week -4 of this timeline. Attempting to launch without proper foundations leads to operational chaos and poor first impressions that damage your reputation.

90-Day Timeline Overview

The timeline progresses through five distinct phases, each with specific objectives and priorities:

Weeks -4 to -1 (Pre-Launch Phase): Physical setup of premises, systems configuration, marketing preparation, and staff training. This is your final preparation before members walk through the door. Focus on testing everything so launch week runs smoothly.

Week 1 (Soft Launch): Invite friends, family, and founding members only. This controlled environment lets you test systems, gather feedback, and fix issues before public launch. Typical attendance: 10-20 people in your first week.

Weeks 2-4 (Grand Opening Month): Public launch with heavy marketing push. Free trial promotions, local flyer distribution, social media campaigns, and community partnerships. Goal: acquire 20-30 new members during this phase through trial conversions.

Weeks 5-8 (Momentum Building): Marketing optimisation based on early results, retention systems implementation, and operational efficiency improvements. Focus shifts from pure acquisition to balanced growth and retention.

Weeks 9-12 (Stabilisation Phase): Financial review, growth planning, delegation of tasks, and system refinement. By week 12, your gym should operate with predictable revenue, established culture, and clear growth trajectory.

Most successful UK BJJ gyms reach 30-50 members by day 90, generating £3,000-£5,000 monthly recurring revenue. London gyms at the higher end of pricing (£90-£120/month) may see higher revenue with fewer members, whilst regional gyms with lower pricing (£50-£70/month) need higher member counts to reach similar revenue levels.

Weeks -4 to -1: Pre-Launch Preparation

The four weeks before your soft launch are intense. You're transforming an empty space into a functioning gym whilst simultaneously building marketing momentum and testing systems. Break this phase into weekly focuses to avoid overwhelm.

Week -4: Premises Setup

Week -4 focuses entirely on physical space preparation. Most gym owners underestimate how long mat installation takes—allow 1-2 full days for a typical 100-150 square metre space. If you're installing wall padding or building changing rooms, add extra time.

Critical tasks this week:

  • Lay mats with proper alignment (gaps create injury risk and look unprofessional)
  • Install changing room facilities including benches, lockers, mirrors, and hooks
  • Set up reception area with desk, computer, signage, and member check-in point
  • Install sound system and test acoustics at training volume levels
  • Establish cleaning schedule and stock supplies (antibacterial spray, mops, bin bags, hand soap, toilet paper)
  • Display insurance certificates in visible location (legal requirement for public liability coverage)
  • Install safety equipment: fire extinguishers, first aid kit, emergency exit signage
  • Set up retail or merchandise display area if selling gis, rashguards, or branded items
  • Test all equipment and facilities with small group before soft launch

Many UK gyms fail inspection or face member complaints due to inadequate changing facilities or poor mat maintenance. Invest time in getting these basics right. Your complete equipment checklist covers everything needed for a professional setup.

Week -3: Admin & Systems Setup

Week -3 shifts focus to administrative systems and software configuration. These systems handle member data, payments, and communication—getting them right prevents costly errors and failed payment collections.

Critical tasks this week:

  • Configure gym management software including member profiles, class schedule templates, and billing cycles
  • Set up payment processing with Direct Debit mandates through GoCardless (preferred UK method) and backup card payment processing
  • Create liability waiver forms—whilst waivers don't eliminate legal liability in the UK, they're industry standard and required by most insurance policies
  • Design and print class schedule showing beginner-friendly sessions, advanced classes, and open mat times
  • Set up filing system for member waivers, emergency contacts, and administrative records
  • Create member handbook covering gym rules, etiquette expectations, grading system, and cancellation policy
  • Set up social media business accounts on Facebook and Instagram with consistent branding
  • Create email templates: welcome email, trial follow-up sequence, payment failure notifications, class cancellation alerts
  • Set up phone system with professional voicemail message including opening hours and website

Payment processing deserves special attention. GoCardless processes Direct Debit for over 1,500 UK gyms with significantly lower failure rates than card payments (3-5% of card payments fail monthly due to expiry or cancellation, compared to minimal Direct Debit failures). The pricing starts at 1.0% + 20p + VAT, capped at £4 per transaction, making it cost-effective for typical BJJ membership fees of £50-£120/month.

Week -2: Marketing Pre-Launch

Week -2 launches your marketing engine. The goal is building awareness and pre-selling founding memberships before your soft launch. Pre-sales provide crucial early revenue and create a ready community on day one.

Critical tasks this week:

  • Launch website if not already live (minimum: homepage, class schedule, pricing, contact form, Google Maps embed)
  • Create and optimise Google Business Profile with accurate hours, photos, and service descriptions
  • Post "Coming Soon" announcements on social media with specific launch date and countdown
  • Create launch marketing materials: flyers for local distribution, posters for community boards, digital ad designs
  • Reach out to local press including community newspapers, local bloggers, and neighbourhood websites
  • Set up Facebook event for grand opening in week 2 and invite local community
  • Offer founding member rates—discounted pre-sale memberships typically 20-30% below regular pricing, locked in for life
  • Create referral programme structure offering free month for referrer and referee
  • Design free trial offer (most UK BJJ gyms offer 7, 14, or 30 days depending on pricing strategy)

Founding member pricing creates urgency and rewards early adopters. A comprehensive pre-sales strategy helps bridge the financial gap most gyms face in their first few months. Typical founding rates: £60-£70/month in regions, £80-£100/month in London, compared to regular rates of £80-£90 (regions) or £110-£130 (London). For detailed pricing strategy, see our guide to BJJ gym pricing in the UK.

Week -1: Final Preparations & Soft Launch Planning

Week -1 is your final preparation before members arrive. This week combines deep cleaning, final systems testing, staff alignment, and soft launch invitations. The goal is eliminating surprises on day one.

Critical tasks this week:

  • Deep clean entire facility including mats, changing rooms, toilets, and reception area
  • Final equipment check verifying everything works: sound system, lights, heating/ventilation, locks
  • Staff meeting if you have instructors—review systems, expectations, teaching philosophy, and emergency procedures
  • Plan first week's classes with beginner-friendly curriculum and clear structure (avoid complex techniques or intense sparring)
  • Invite friends, family, and founding members for soft launch week with personal messages or calls
  • Prepare opening day welcome speech covering gym culture, expectations, and community vision
  • Stock first aid kit with supplies including plasters, bandages, ice packs, and emergency contact information
  • Test check-in process from arrival to waiver signing to class start, timing the full journey
  • Finalise grand opening event details: date, time, activities, demonstrations, guest instructors
  • Take "before" photos of empty gym for social media content and future comparison

The soft launch week tests everything in a low-pressure environment. Invite 15-25 people maximum for week 1—enough to create energy but small enough to provide individual attention. This controlled start helps you identify and fix issues before your public launch brings larger crowds and higher expectations.

Week 1: Soft Launch

Week 1 marks your first classes with real members. The soft launch strategy—starting with friends, family, and founding members only—gives you a safety net to test systems and gather feedback before public scrutiny begins. This controlled approach significantly reduces stress and allows you to refine operations before your grand opening.

Monday-Tuesday: First Classes

Your first two days set the tone for your gym's culture. Every interaction matters. Members form lasting impressions in their first visit, and these impressions determine whether they stay long-term or cancel after a month.

Critical tasks:

  • Greet every person personally at the door—learn names immediately and use them during class
  • Give facility tours to all new members showing changing rooms, water fountain, first aid kit, and mat entry/exit points
  • Collect completed waiver forms before allowing mat access (keep copies securely filed)
  • Set up payment mandates with Direct Debit details or card on file for automated billing
  • Take attendance using your gym management software to begin tracking engagement patterns
  • Teach beginner-friendly classes focusing on fundamental movements, basic positions, and gym culture rather than complex techniques
  • Gather informal feedback after class asking what worked well and what felt confusing

Expect nerves, both yours and members'. First-time BJJ students often feel intimidated regardless of fitness level. Create a welcoming environment by partnering experienced members with beginners and explaining every step of class structure. For curriculum guidance, see our BJJ class structure guide.

Wednesday-Friday: Refinement

Mid-week shifts focus to refinement based on early feedback. You'll spot systems that don't work, equipment issues, and communication gaps. Fix these immediately before they become ingrained problems.

Critical tasks:

  • Adjust class content based on Monday-Tuesday feedback (too fast? too slow? unclear instructions?)
  • Fix any systems issues discovered: software glitches, payment processing problems, check-in confusion
  • Address facility issues including mat gaps, cleaning schedule adequacy, sound levels, or ventilation
  • Continue promoting grand opening on social media with photos from soft launch (get photo permissions first)
  • Send welcome emails to all new members with class schedule, parking information, and what to bring
  • Start building social media content library with class photos, member spotlights, and technique videos

This is your opportunity to fail privately and fix problems before public launch. Common issues in week 1: payment processing confusion, members forgetting login details, unclear changing room etiquette, and class timing running long. Document solutions so you can prevent recurrence.

Weekend: Preparation for Grand Opening

The weekend between soft launch and grand opening is crucial planning time. Review your first week, celebrate early wins, and prepare for the intensity of public launch.

Critical tasks:

  • Review week's learnings in writing—what systems need changing? what went better than expected?
  • Finalise grand opening event logistics including schedule, demonstrations, activities, and refreshments
  • Confirm guest instructors if any are participating in grand opening demonstrations or seminars
  • Prepare signage and decorations creating professional, welcoming atmosphere for public launch
  • Stock retail merchandise if selling gis, rashguards, or branded items during grand opening promotions
  • Plan opening day class schedule optimised for high attendance with multiple beginner sessions

Many gym owners report week 1 exhaustion. You're teaching classes, fixing problems, answering questions, and managing anxiety about public launch. This is normal. The weekend provides essential recovery time and preparation space before the intensity increases in week 2.

Weeks 2-4: Grand Opening Month

Weeks 2-4 represent your highest-intensity marketing period. The goal is rapid member acquisition through free trials, community visibility, and conversion optimisation. Most successful UK BJJ gyms add 20-30 members during this phase, bringing total membership to 30-40 by end of week 4.

Week 2: Grand Opening Week

Week 2 is your public launch. Grand opening events create community buzz, attract local press attention, and generate trial sign-ups. Plan this week carefully to maximise impact whilst maintaining teaching quality.

Critical tasks:

  • Host grand opening event with open mat, technique demonstrations, meet-and-greet, and facility tours
  • Promote free trial offer heavily—7 to 14 days free is standard in UK market
  • Distribute 500-1,000 flyers in local area targeting residential streets, coffee shops, and community centres
  • Post daily on social media featuring class photos, member spotlights, and technique breakdowns
  • Collect email addresses from all visitors for newsletter and follow-up campaigns
  • Follow up with every trial member personally within 24 hours via text or call after their first class
  • Track trial-to-member conversion rate to benchmark performance
  • Respond to all enquiries within 24 hours maximum (ideally within 2-4 hours during business hours)
  • Ask founding members for Google reviews to build social proof

The average trial-to-member conversion rate for martial arts gyms is 40-60%. If you're seeing lower conversion, improve your follow-up process. Personal contact after first class significantly increases conversion. Many gym owners use templated texts: "Great to meet you at class today! How did you find your first session? Any questions before your next class?"

For comprehensive launch marketing strategies, see our BJJ gym launch marketing guide.

Week 3: Member Acquisition Push

Week 3 maintains marketing intensity whilst beginning to refine your approach based on week 2 results. This is typically your highest trial volume week if marketing momentum is strong.

Critical tasks:

  • Run Facebook and Instagram ads targeting local area with free trial offer (budget £100-£300 for week if cash allows)
  • Partner with local businesses for flyer exchange and cross-promotion (coffee shops, physiotherapists, sports retailers)
  • Reach out to local schools with parents as target market for kids' classes and adult classes
  • Host beginner-only class creating lower barrier to entry for nervous first-timers
  • Create referral incentive offering free month for referrer and referee when friend signs up
  • Follow up with trial members who attended once but haven't returned—remove barriers to second visit
  • Send payment reminder emails ensuring all new members have billing setup complete to avoid failed collections
  • Post technique videos on social media providing value and demonstrating teaching quality

Week 3 often sees slight energy drop as initial excitement fades. Combat this by celebrating small wins publicly—welcome new members in class, share milestone posts on social media ("We've now got 25 members!"), and recognise effort from existing members. Your founding members are your advocates; make them feel valued.

Week 4: Culture Building & Retention Focus

Week 4 shifts emphasis from pure acquisition to retention and culture. You've acquired 20-40 members by now; the challenge becomes keeping them engaged and building community bonds that prevent early churn.

Critical tasks:

  • Host first social event outside class hours—post-training drinks, barbecue, or casual meet-up
  • Introduce members to each other deliberately, facilitating connections and friendships
  • Start recognising member effort through class shout-outs and social media features
  • Address any member concerns immediately with genuine interest and solutions
  • Review first month's finances including revenue, expenses, and cash flow position
  • Adjust marketing spend based on results—double down on what works, cut what doesn't
  • Send survey to all members asking what they love and what could improve (keep it to 3-5 questions)
  • Plan next month's class schedule and special events based on attendance patterns

Industry data shows members are 50% less likely to cancel if they attend at least twice weekly. Track attendance patterns and reach out to members who've dropped to once weekly or less. Often a simple check-in text prevents cancellation: "Haven't seen you this week—everything okay? Let me know if there's anything we can do to help."

Social connections are the strongest retention driver. Members who make friends stay significantly longer than those who remain isolated. Facilitate introductions, create WhatsApp groups, and organise off-mat activities. See our complete retention strategies guide for detailed tactics.

Weeks 5-8: Momentum Building Phase

By week 5, you've completed the launch phase and entered growth mode. The focus shifts to sustainable member acquisition, retention optimisation, and operational efficiency. This phase determines whether you'll build on early momentum or plateau.

Weeks 5-6: Marketing Optimisation

Weeks 5-6 analyse your first month's marketing performance and optimise based on data. Which channels brought the most members? Which had best conversion rates? Double down on what works and cut what doesn't.

Critical tasks:

  • Analyse member acquisition sources tracking which marketing channels delivered best results and conversion rates
  • Double down on effective channels whilst cutting or reducing ineffective marketing spend
  • Launch email newsletter with weekly or fortnightly cadence featuring technique tips, member spotlights, and event announcements
  • Continue free trial promotions maintaining steady flow of new prospects
  • Track trial conversion rate and improve follow-up process based on conversion data
  • Add new content to website including blog posts answering common questions and SEO-optimised pages
  • Improve Google Business Profile by posting weekly updates and responding to all reviews
  • Partner with local physiotherapists and nutritionists creating referral network that benefits both parties

Most gyms find that referrals and Google Business Profile generate the highest quality leads with conversion rates of 60-80%, compared to 30-40% for paid ads. However, paid ads generate volume that referrals alone can't match in early months. The optimal mix varies by location—London gyms often see better returns from ads due to population density, whilst regional gyms rely more heavily on community partnerships and word-of-mouth.

For local SEO strategies specific to BJJ gyms, see our local SEO guide.

Weeks 7-8: Retention & Systems

Weeks 7-8 implement systematic retention processes and operational improvements. By now you've identified patterns in member behaviour, class attendance, and operational bottlenecks. Systematise solutions to common problems.

Critical tasks:

  • Review attendance data identifying who's coming regularly and who's dropped off in engagement
  • Reach out to members who've missed multiple classes with friendly check-in messages encouraging return
  • Implement attendance tracking system identifying at-risk members before they cancel (red flag: attendance drops 50% from first month)
  • Refine class schedule based on attendance patterns—add sessions at popular times, consider removing poorly attended slots
  • Train any new staff or instructors ensuring consistent teaching quality and culture alignment
  • Create standard operating procedures (SOPs) for daily operations including opening/closing procedures, cleaning standards, and check-in process
  • Review and optimise cleaning schedule ensuring facility standards remain high as usage increases
  • Host second social event or specialist seminar building community and providing value beyond regular classes
  • Plan first grading if appropriate—typically 3-6 months for first belt promotions, but week 8 is time to begin planning

Members who visit at least twice weekly are 50% less likely to cancel. Your attendance tracking should flag members dropping below this threshold. Reach out proactively: "Noticed you've been coming less frequently—is everything okay? How can we help you get back to your regular training schedule?"

Standard operating procedures seem tedious but become essential as you grow. Document how everything works now whilst it's fresh. This documentation enables you to delegate tasks and take time off without operations collapsing.

Weeks 9-12: Stabilisation Phase

Weeks 9-12 focus on financial sustainability, growth planning, and delegation. By week 12, your gym should operate with predictable revenue, established culture, and systems that don't require your constant attention. This phase sets the foundation for long-term success.

Weeks 9-10: Financial Review & Planning

Weeks 9-10 conduct thorough financial review of your first two months. Understanding your numbers is critical for sustainable growth and avoiding cash flow crises common in months 4-6.

Critical tasks:

  • Review first 2 months' financial performance including total revenue, operating expenses, and profit/loss
  • Compare actual results versus projected financials from your business plan
  • Identify areas to reduce costs by negotiating better deals with suppliers or cutting ineffective spending
  • Identify opportunities to increase revenue including retail sales, private lessons, and specialist workshops
  • Assess pricing if needed—rarely advisable this early, but evaluate if significantly under or overpriced versus market
  • Meet with accountant for quarterly review ensuring tax compliance and optimal structure
  • Forecast next 3 months cash flow accounting for known expenses and conservative revenue projections
  • Build emergency fund targeting 3 months expenses in reserve (industry standard for UK small businesses)

Most gyms reach break-even within 12-24 months, with lean boutique gyms potentially seeing profitability in as little as 12 months. At day 90, you're unlikely to be profitable yet—that's normal. Focus instead on runway: how many months can you operate at current burn rate? If runway is less than 6 months, you need to increase revenue, decrease expenses, or secure additional funding.

Typical day-90 financials for UK BJJ gyms: £3,000-£5,000 monthly recurring revenue (30-50 members at £60-£100/month), £2,000-£3,500 in operating expenses (rent, insurance, software, utilities), resulting in £500-£1,500 monthly loss. London gyms often see higher revenue but also higher expenses, particularly rent.

For detailed financial management strategies, see our cash flow management guide.

Weeks 11-12: Growth Planning & Delegation

Weeks 11-12 shift focus to sustainability and scalability. The question becomes: can your gym operate without you doing everything? Delegation and systematisation determine whether you've built a business or bought yourself a demanding job.

Critical tasks:

  • Identify tasks to delegate considering whether you can hire part-time help for reception, cleaning, or administrative work
  • Systematise operations ensuring classes can run without you occasionally—essential for sustainability and preventing burnout
  • Plan content calendar for next 3 months covering social media posts, email newsletters, and community events
  • Set quarterly goals for Q2 including member count targets, revenue goals, and retention rate benchmarks
  • Plan next quarter's marketing campaigns building on what worked in first 90 days
  • Review and update member handbook based on first 3 months' learnings and common questions
  • Celebrate 90-day milestone with members through small event or social media celebration post
  • Reflect on lessons learned documenting what worked well, what didn't, and what you'll change going forward

Owner burnout is the most common challenge in the first 90 days. Many gym owners teach every class, handle all admin, respond to every message, and clean the mats personally. This intensity isn't sustainable. By week 12, you should have delegated at least 20-30% of tasks—even if it's just hiring a cleaner or having a senior student help with beginners.

Successful gym owners set boundaries early: take at least one day off weekly, don't teach every session, and create space for strategic thinking rather than constant firefighting. Your long-term success depends on building sustainable systems, not heroic personal effort.

Key Metrics to Track During First 90 Days

Data-driven decisions separate successful gym owners from those who struggle. Track these metrics weekly to spot problems early and optimise growth:

Member count (total active members): Track weekly to monitor growth rate. Target: 30-50 members by day 90. Below 25 indicates marketing or conversion problems. Above 60 is excellent performance.

Trial conversion rate: Percentage of trial members who become paying members. Industry benchmark: 40-60%. Below 40% suggests poor trial experience, weak follow-up, or pricing issues. Above 60% indicates strong product-market fit.

Attendance rate (average classes per member per week): Industry benchmark: 2-3 classes weekly. Members attending less than twice weekly are at high cancellation risk. Members attending 3+ times weekly are highly engaged and unlikely to leave.

Churn rate: Percentage of members who cancel monthly. Target: below 5% monthly in first 90 days. New gyms typically see 2.5-4% monthly churn if retention focus is strong. Above 5% suggests serious problems with product, pricing, or culture.

Monthly recurring revenue (MRR): Predictable revenue from memberships. Track weekly to monitor growth. Day 90 target: £3,000-£5,000 MRR. Regional gyms at lower pricing need 40-50 members; London gyms at premium pricing may reach target with 30-35 members.

Monthly operating expenses: Total costs including rent, insurance, software, utilities, cleaning, and instructor pay. Track to ensure expenses don't grow faster than revenue. Typical: £2,000-£3,500 monthly for new UK BJJ gyms (higher in London due to rent).

Profit/loss: Revenue minus expenses. Most gyms operate at loss in first 90 days—that's expected. Track monthly change: is loss decreasing as revenue grows? Target: break-even within 12-18 months.

Cash runway: How many months you can operate at current burn rate with available cash. Critical metric. Minimum safe runway: 6 months. If runway drops below 3 months, take immediate action to increase revenue or decrease expenses.

Member acquisition cost (MAC): Marketing spend divided by new members acquired. Varies widely by channel. Google Business Profile and referrals typically cost £0-£20 per member. Paid ads cost £50-£150 per member depending on market. Industry recommendation: maintain MAC at less than 3 months of membership fees.

Lifetime value (LTV): Average member stays X months multiplied by monthly membership fee. UK martial arts average: members stay 16-24 months. At £80/month average, LTV is £1,280-£1,920. Target LTV:MAC ratio of at least 3:1 for sustainable growth.

Review these metrics weekly for first 90 days, then shift to monthly reviews once operations stabilise. Use your gym management software's reporting features, or create simple spreadsheet tracking. Data helps you make confident decisions rather than guessing.

Common Challenges in First 90 Days (And Solutions)

Every gym owner faces similar challenges during launch. Here's how to handle the most common issues:

Challenge 1: Slower member growth than expected

You projected 50 members by day 90 but only have 25. This is the most common first-90-days challenge.

Solutions: Increase free trial promotions to 14 or 30 days to lower entry barrier. Ask existing members for referrals with incentives (free month for both referrer and referee). Improve follow-up process—call or text every trial member within 24 hours. Assess pricing—are you significantly more expensive than local competitors? Consider whether your marketing clearly communicates value proposition. Many gym owners find they're invisible in local market; increase flyer distribution, improve Google Business Profile, and partner with complementary businesses.

Challenge 2: Cash flow stress

You have 40 members but still running out of cash. Expenses exceed revenue, and runway is shrinking faster than expected.

Solutions: Review payment failures immediately—chase all failed Direct Debit collections within 24 hours. Many gym owners lose £200-£500 monthly to uncollected payments. Cut non-essential costs ruthlessly in first 90 days (reduce ad spend, delay equipment purchases, negotiate rent payment terms). Consider short-term loan or additional investment if runway drops below 3 months—but only if underlying unit economics work (growing membership, improving metrics). Some gym owners take on extra private clients or seminars at other gyms to generate cash during lean months.

Challenge 3: Retention issues with early members leaving

Members join enthusiastically but quit after 4-6 weeks. Churn is 8-10% monthly instead of target 3-5%.

Solutions: Improve onboarding process ensuring beginners feel welcomed and supported in first 2 weeks. This is the highest-risk period. Check instructor teaching style—are advanced students dominating sparring? Are beginners getting appropriate partner matches? Build community faster through social events, WhatsApp groups, and deliberate introductions. Members who make friends in first month stay significantly longer. Gather exit feedback when members cancel to identify patterns. Often small fixable issues (class times, teaching pace, facility cleanliness) drive cancellations.

Challenge 4: Owner burnout

You're teaching 10-15 classes weekly, handling all admin, responding to every message, and exhausted. Family and social life suffering.

Solutions: Set boundaries immediately. Don't teach every class—bring in guest instructors or have senior students lead drilling sessions occasionally. Delegate tasks even if it costs money—hire cleaner, bring in part-time admin help, or have student manage social media. Take at least one full day off weekly with no gym contact. Find accountability partner (another gym owner or business mentor) to prevent isolation. Remember: burnout leads to poor teaching, bad decisions, and health problems. Sustainable operations require sustainable work habits.

Challenge 5: Negative feedback or complaints

A member posts negative Google review or complains publicly about class structure, pricing, or facility.

Solutions: Address immediately with genuine interest and empathy, not defensiveness. Listen to understand their perspective before responding. Find solutions that address core concern whilst maintaining your standards. Follow up after implementing solution to ensure satisfaction. Most complainers become advocates if you handle concerns professionally. Public complaints often reveal issues affecting multiple members silently—treat as valuable feedback. Respond to negative Google reviews professionally, acknowledging concern and inviting offline conversation to resolve.

Success Indicators at Day 90

How do you know if your first 90 days were successful? Here are realistic benchmarks for UK BJJ gyms:

Member count: 30-50 members is typical for new gyms

Below 30 suggests marketing or conversion problems requiring immediate attention. 30-40 members is solid performance. 40-50 members is excellent. Above 60 members is outstanding and indicates strong product-market fit. London gyms at premium pricing (£110-£130/month) may have fewer members but similar revenue to regional gyms with higher member counts.

Trial conversion rate: 40-60%

This benchmark is critical. Converting 50% of trials means your gym delivers value that justifies the price. Below 40% indicates problems with trial experience, follow-up process, or pricing. Above 60% suggests excellent teaching, strong community, and effective sales process.

Retention: 85-90%+ of month 1 members still training

Retention in first 90 days should be very high. If you started with 20 founding members in week 1, at least 17-18 should still be active at day 90. High early churn (losing more than 15% of founding members) indicates serious problems with product, culture, or teaching quality.

Revenue: £3,000-£5,000 monthly recurring revenue

This range assumes 30-50 members at £60-£100/month average. London gyms often exceed this range due to higher pricing. Regional gyms may be at lower end. The key metric is trajectory—is MRR growing month-over-month? Consistent growth indicates healthy business.

Cash position: At least 1-2 months runway remaining

You'll spend cash in first 90 days—that's expected. But runway shouldn't fall below 1 month. If you're approaching zero cash, take immediate action to increase revenue or secure additional funding. Industry guidance suggests maintaining 3-6 months expenses in reserve for UK small businesses.

Community: Members socialising, supporting each other, positive culture

This qualitative metric is harder to measure but equally important. Do members arrive early and stay late talking? Do they organise outside training sessions? Are they posting about your gym on social media? Strong community bonds indicate long-term retention and organic growth through referrals.

Systems: Operations running smoothly without owner doing everything

Can you take a day off without gym collapsing? Do payment collections happen automatically? Is cleaning handled systematically? Sustainable operations require delegation and systems, not heroic personal effort. By day 90, you should have delegated 20-30% of tasks.

Marketing: Consistent enquiry flow with trials booking weekly

Healthy gyms have predictable pipeline of new trial members. Target: 3-8 new trials weekly by day 90. This requires consistent marketing effort across multiple channels. If trial flow has stopped, your marketing has stalled and needs immediate attention.

What to Do After 90 Days

Day 90 marks the end of launch phase and beginning of growth phase. Here's what to focus on in months 4-12:

Continue member acquisition: Target 5-10 new members monthly to replace natural churn and grow total membership. This requires ongoing marketing effort. Many gym owners make the mistake of stopping marketing after successful launch, leading to stagnation in months 4-6.

Focus on retention: Keep monthly churn below 5%. Industry data shows retention is 5 times cheaper than acquisition, and a 5% improvement in retention can increase profits by 25-95%. Implement systematic retention processes including attendance tracking, at-risk member outreach, and regular community events.

Plan first grading: Typically held at 3-6 month mark depending on your curriculum structure. Gradings create milestones, recognise progress, and boost motivation. They also generate retail revenue (new belts) and social media content.

Refine systems and delegate more tasks: Continue systematising operations and delegating responsibilities. By month 6, you should have delegated 40-50% of tasks. This might include hiring part-time instructor, bringing on admin help, or training senior students to assist with beginners.

Build financial cushion: Target 3-6 months expenses in reserve fund. This emergency buffer protects against unexpected challenges like major equipment repairs, temporary membership dips, or economic downturns. Industry standard for UK small businesses is 3-6 months operating expenses in reserves.

Consider adding new programmes: Once core adult programme is stable (40+ members, positive cash flow, predictable operations), consider expanding. Options include kids' classes, women's-only sessions, no-gi programme, or specialist workshops. Each programme requires separate marketing and may attract different demographic. See our guides on kids' programmes and women's programmes.

Scale intelligently: After establishing solid foundation in first 90 days, focus on sustainable growth rather than rapid expansion. The goal is building profitable, enduring business—not achieving arbitrary member count targets. For long-term growth strategies, see our guides on maximising profitability and scaling through systems and processes.

Related Guides

Frequently Asked Questions

What should I do in the first week of opening my BJJ gym?

Focus on a soft launch with friends, family, and founding members only (15-25 people maximum). Greet everyone personally, collect waivers, set up payment mandates, and teach beginner-friendly classes. Test all systems in this low-pressure environment, gather feedback, and fix issues before your public grand opening in week 2. This controlled approach significantly reduces stress and allows you to refine operations before public scrutiny begins.

How many members should I expect in the first 90 days?

Most successful UK BJJ gyms reach 30-50 members by day 90. Below 30 members suggests marketing or conversion problems. 30-40 members is solid performance. 40-50 members is excellent. Above 60 members is outstanding. London gyms at premium pricing (£110-£130/month) may have fewer members but similar revenue to regional gyms with higher member counts at lower pricing (£60-£80/month).

Should I do a soft launch before my grand opening?

Yes, absolutely. A soft launch week with friends, family, and founding members (15-25 people) lets you test systems, gather feedback, and fix issues in a low-pressure environment before your public launch. This strategy significantly reduces opening day stress and helps you identify problems with check-in processes, payment systems, class structure, and facility operations before larger crowds arrive with higher expectations.

How do I handle cash flow in the first 90 days?

Track cash runway weekly (months you can operate at current burn rate). Maintain minimum 3-6 months expenses in reserve. Chase failed Direct Debit payments within 24 hours—uncollected payments often cost £200-£500 monthly. Cut non-essential costs ruthlessly. Consider short-term funding if runway drops below 3 months, but only if underlying metrics show growth. Most UK BJJ gyms operate at £500-£1,500 monthly loss during first 90 days—this is normal if trajectory is improving.

What is a good trial-to-member conversion rate for a new gym?

Industry benchmark for martial arts gyms is 40-60%. Below 40% suggests problems with trial experience, follow-up process, or pricing. Above 60% indicates excellent teaching quality and strong product-market fit. Improve conversion by following up with every trial member within 24 hours (text or call), ensuring beginners feel welcomed in first class, and removing barriers to second visit. Personal contact after first class significantly increases conversion rates.

How many classes should I offer in my first month?

Start with 6-10 classes weekly in your first month. Offer multiple beginner-friendly sessions at different times (morning, lunchtime, evening) to accommodate various schedules. Include at least 2-3 fundamentals classes, 2-3 all-levels classes, and 1-2 open mat sessions. Avoid overcommitting to 15+ classes weekly—you'll burn out. Add classes gradually based on attendance patterns once you identify peak demand times.

When should I hire my first instructor?

Consider hiring part-time help when you're consistently teaching 10+ classes weekly and feeling burnout, typically around month 3-6. Alternatively, bring in guest instructors occasionally or have senior students lead drilling sessions to create space for yourself. Many gym owners wait until 50-60 members before hiring paid instructors due to financial constraints. Prioritise delegation of non-teaching tasks (cleaning, admin) before hiring teaching staff if budget is tight.

What are the most common mistakes gym owners make in the first 90 days?

The most common mistakes include: underestimating cash flow needs and running out of money by month 4-6; trying to teach every class and burning out within 8 weeks; neglecting retention focus and losing founding members due to poor onboarding; stopping marketing after successful launch, leading to stagnation; not tracking key metrics and making decisions based on feelings rather than data; and failing to build community through social events and member introductions, resulting in high churn rates.

How do I build community in my new BJJ gym?

Build community through deliberate member introductions, social events outside training (post-class drinks, barbecues), WhatsApp groups for communication, member spotlight features on social media, and recognising effort publicly during class. Members who make friends in their first month stay significantly longer than isolated members. Organise at least one social event monthly—it doesn't need to be expensive or elaborate. Simple gatherings create bonds that drive retention.

What key metrics should I track in my first 90 days?

Track weekly: total member count (target 30-50 by day 90), trial conversion rate (benchmark 40-60%), attendance rate (target 2-3 classes per member weekly), monthly churn rate (target below 5%), monthly recurring revenue (target £3,000-£5,000), operating expenses, profit/loss, cash runway (maintain 3-6 months minimum), member acquisition cost, and lifetime value. These metrics help you spot problems early and make data-driven decisions rather than guessing. Use your gym management software's reporting features or simple spreadsheet tracking.

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Last updated: 4 February 2026

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